Starting December 12, 2024, TeamBoard is updating its pricing on monday.com to be more flexible. Now, you’ll only pay for team members who actually use TeamBoard. Admins can manage access with a “User Management” feature, allowing organizations to control costs by granting access only to those who need it.

Why the Pricing Model is Changing?

This pricing update is based on feedback from teams looking for more control over app access. In many organizations, only specific team members need access to TeamBoard, so we wanted a way to make billing match actual usage. With the new model, you’ll only pay for those who actively use TeamBoard features, helping your team save on costs.

The new “User Management” feature allows admins to select exactly who has access, giving your organization more flexibility and control. This update is designed to let you allocate resources where they’re needed most, keeping costs efficient and transparent.

Switching to the New Pricing Model: What You Need to Know

• Who This Applies: Current users on the old pricing model can continue without any immediate changes, the new model will only take effect at the start of your next billing cycle. If you’d like to switch sooner, you’ll need to cancel your current plan and re-subscribe under the updated pricing structure.
• Adjustments for Prepaid Licenses: If you’ve prepaid for more licenses than you now need, changes will be reflected at the next billing cycle. This ensures that your organization’s actual needs are met without unnecessary costs.

New Pricing Structure Overview

Note: If you choose to pay annually, you’ll receive a 20% discount on the total cost. This option is great for organizations looking to maximize savings over the long term.

How to Apply the New TeamBoard Pricing Model on monday.com

By default, billing under the new TeamBoard model will include all users. To adjust this and apply the new pricing for a specific tier, follow these steps:

1- Choose the Right Plan for Your Team: First, select the plan that matches your team’s needs.

For example, if your company has 50 users on monday.com, but only 4 need access to TeamBoard, you should choose the plan for up to 5 users.

2-  Go to App Settings: Open the TeamBoard app, navigate to “App Settings,” and then select “User Management.” This is where you’ll control which users are given access to TeamBoard.

3- Add Users: Click “Add User” to choose which team members will have access to the TeamBoard app. This allows you to tailor access specifically to those who need it and ensures you only pay for active users.

Learn more details on how to allow user access to TeamBoard.

This setup gives you full control over who can access TeamBoard features, helping you manage costs more effectively by only paying for users who need the app.

Under the new model, admins now have greater control over who can access the TeamBoard app. Only users on the approved list will be able to use the app’s features, while anyone not on the list will see a denied permission screen if they try to access it. This ensures that only designated team members can use TeamBoard, helping organizations maintain both security and cost efficiency by allowing access to those who truly need it.

TeamBoard Nonprofit Program

The TeamBoard Nonprofit Program follows the structure of the monday.com Nonprofit Program 

The two plans included under the Nonprofit Program include:
1. Nonprofit Plan: 10 first seats for free, and a 70% discount per seat from the 11th seat.*
2. Enterprise Plan: 33% discount per user.**

* Additional seats are only available in lots of 5 seats.
**The Enterprise Plan discount requires a minimum of 25 seats.

Organizations eligible for the TeamBoard Nonprofit Program

To be eligible to participate in the TeamBoard for Nonprofit Program, you must be recognized as a charity, nonprofit, nongovernmental, or social change organization in the country in which you are located.

Your organization should provide legal documentation demonstrating that you meet the above criteria. See the monday.com Nonprofit Program for specific eligibility requirements.

Are you eligible for a discount?

Tell us about your organization and you may be eligible for a discount on your monday.com account. You’ll hear back from us in 2-3 days!

General Questions

1. Will current users be automatically switched to the new pricing model?

No, users currently on the old pricing model can continue using it without any changes. If you want to switch to the new model, you can either wait until the end of your billing cycle or cancel your existing plan and re-subscribe under the updated pricing structure at any time.

2. What happens if I downgrade plans?

If you downgrade your plan to a lower tier, the change will take effect at the start of your next billing cycle. Your new plan will reflect the adjusted number of users and features, and your billing will be updated accordingly. Keep in mind that if you’ve prepaid for more users than needed, you won’t receive a refund for the difference mid-cycle, but the new lower rate will apply moving forward.

3. How much will my upgrade cost?

If you are upgrading in the middle of a subscription, the unused balance of the current plan will apply to the price of the new plan and start a brand new billing cycle. 

The prorated upgrade charge would be the total plan price minus the unused carryover balance from your previous plan. 

4. Will there be any changes to users who don’t use the TeamBoard app?

Under the new model, billing is by default enabled for all users. However, if a user is not on the approved list for TeamBoard, they won’t have access and will see a denied permission screen instead.

5. Do you offer any discounted plans?

Yes, we offer 20% discount on annual plans as reflected on this page.

6. Does TeamBoard offer plans for students?

Yes, our Student Program provides great opportunities and options for students and student organizations who want to use TeamBoard in their classes. University/college students, student organizations, fraternities, and sororities are all welcome to join the Student Program.

Get a free TeamBoard account by registering with your academic email. Tell us about your organization, and you’ll hear back from us in 2-3 days!

7. What payment methods do you accept?

We accept the following payment methods:

• All the major credit cards (excluding debit cards) – Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay.
• You can also purchase your monday.com subscription with PayPal. (Note this may be subject to change depending on your location.)
• We accept invoices for Enterprise orders that meet a minimum fee – Feel free to reach out to monday@devsamurai.com for more info.

8. How can I manage my billing?

Each admin user of the account can access your purchase history, your invoices, change your payment details, change your plan, and much more.

Thank you for your business, trust, and loyalty. Your confidence and continued investment in the monday.com mission enables us to grow. We look forward to showing you what we have in store for 2024!

Need Help?

For more details or assistance with the new pricing model, please contact our support team. We’re here to help you get the most out of TeamBoard on monday.com, ensuring it fits your organization’s requirements and budget. Visit our Help Center for detailed documentation.

 If you have any questions, you can always reach out to support@monday.com or monday@devsamurai.com. 

How TeamBoard Enhances monday.com to Solve Key Project Management Pain Points